Frequently Asked Questions
Everything you need to know about your Club Monaco experience.
What is your return policy for online orders?
We accept returns of unworn, unwashed, or defective merchandise within 30 days of the ship date. Items must have all original tags attached and be accompanied by the original packing slip.
How can I track the status of my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery's progress.
Do you offer international shipping?
Yes, Club Monaco currently ships to select international destinations. Shipping costs and delivery timelines vary by country and will be calculated at checkout.
How do I determine my correct size?
Detailed size guides are available on every product page. We provide measurements for chest, waist, and hips to help you find the perfect fit for our modern silhouettes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal, Apple Pay, and Klarna for flexible payment options.
Can I return an online purchase to a physical store?
Yes, most items purchased online can be returned to any Club Monaco retail boutique, provided you have the original receipt or packing slip and the original form of payment.